Privacy policy

Last updated: March 20, 2026

GillianSun Socks operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a complete shopping experience (referred to as 'this Service'). GillianSun Socks is supported by Shopify technology, which enables us to provide services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through this Service, or otherwise interact with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any Service, you indicate that you have read and understood the practices described in this Privacy Policy regarding the collection, use, and disclosure of information.

Personal Information We Collect or Process

When we refer to 'personal information,' we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymously collected or de-identified information, i.e., information that cannot identify you or cannot reasonably be linked to you. We may collect or process the following categories of personal information based on your interactions with this Service, your location, and applicable legal permissions or requirements, including inferences drawn from such information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment methods, payment confirmations, and other payment details.
  • Account information including your username, password, security questions, preferences, and account settings.
  • Transaction information including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.
  • Contact with us including information you provide when communicating with us, such as content filled out when inquiring with customer support.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information about how you interact with this Service, such as how and when you browse or interact with it.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use this Service, contact us, or otherwise provide your personal information to us;
  • Automatically through this Service including from your use of our products or services, your device when visiting our website, and information obtained through cookies or similar technologies;
  • From our service providers including when we engage them to provide specific technology or collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the type of service you use, we may use your personal information for the following purposes:

  • Provide, personalize, and improve this Service. We use your personal information to provide this Service, including fulfilling contracts you enter into with us; processing your payments; completing your orders; remembering your preferences and items of interest; sending account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with returns and exchanges; enabling you to post reviews; and creating a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your personal information to more precisely personalize and improve this Service.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, SMS, or mail, and displaying online ads for products or services to you on this Service or other websites based on your previous purchases, products added to cart, or other activities using this Service.
  • Security and fraud prevention. We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, and take action against possible fraud, illegal, unsafe, or malicious activity; protect public safety; and ensure the security of our services. If you choose to use this Service and register an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other login details with anyone.
  • Contact you. We use your personal information to provide customer support, respond to your requests, deliver effective services, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable laws, respond to valid legal processes, including requests from law enforcement or government agencies, and for investigations or participation in civil discovery, potential or actual litigation, or other adversarial legal proceedings, as well as to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes bound by this Privacy Policy. Such circumstances may include:

  • Sharing with Shopify, vendors, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
  • Sharing with business and marketing partners to provide marketing services and targeted ads to you. For example, we collaborate with Shopify and third-party services to support personalized advertising based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy notices. Depending on your location, you may have the right to request that we do not share your information for targeted advertising and marketing based on your online activity across different merchants and websites.
  • When you direct, request, or otherwise consent to us disclosing certain information to a third party, such as for product shipping or using services through social media widgets or login integrations.
  • Sharing with our affiliates or other members of our corporate group.
  • In business transactions (e.g., mergers or bankruptcy), to comply with any applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), enforce any applicable terms or policies, and to protect or defend this Service, our rights, and the rights of our users or others.

Relationship with Shopify

This Service is hosted by Shopify, and Shopify collects and processes personal information about your access to and use of this Service to provide and improve the services. Information you submit to this Service will be transmitted to and shared with Shopify and third parties that may be located outside of the country where you reside to provide and improve the services. Additionally, to protect, expand, and improve our business, we use certain enhanced features provided by Shopify that combine data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify will be responsible for processing your personal information, including responding to your requests to exercise your rights regarding these uses. For more information on how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you can exercise certain rights related to your personal information here at Shopify's privacy portal.

Third-Party Websites and Links

This Service may contain links to websites or other online platforms operated by third parties. If you visit a website that is not related to or controlled by us, we recommend reviewing that website's privacy and security policies, as well as other terms and conditions. We make no representations or warranties about the privacy or security of such websites, including the accuracy, completeness, or reliability of information therein. Information you provide on public or semi-public platforms (including information you share on third-party social network platforms) may be visible to other users of this Service and/or users of that third-party platform, and neither we nor the third party will be limited in our use of that information. Providing such links does not imply that we endorse the content on such platforms or their owners or operators, unless otherwise disclosed in this Service.

Children's Data

This Service is not intended for children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian providing personal information to us on behalf of a child, you may contact us using the contact details provided below to request deletion of that information. As of the effective date of this Privacy Policy, we do not 'sell' or 'share' (as defined by applicable law) the personal information of individuals under 16 years of age.

Information Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee 'absolute security.' Additionally, information you transmit to us may not be secure during transmission. We recommend not sending sensitive or confidential information to us through insecure channels.

The duration for which we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have all or some of the rights listed below regarding your personal information. However, these rights are not absolute and apply only in specific circumstances, and in certain cases, we may deny your request as permitted by law.

  • Access/right to know. You may have the right to request access to the personal information we hold about you.
  • Right to deletion. You may have the right to request deletion of the personal information we maintain about you.
  • Right to correction. You may have the right to request correction of inaccurate personal information we maintain about you.
  • Right to data portability. In certain circumstances and subject to specific exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
  • Manage communication preferences. We may send you promotional emails, and you can opt out at any time using the unsubscribe option displayed in the emails. Even if you opt out, we may still send non-promotional emails related to your account or orders.

You can exercise any of the above rights through specific methods provided by this Service or by contacting us using the contact details provided below. For more information on how Shopify uses your personal information and any rights you may have (including rights related to data processed by Shopify), please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of the above rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to directly verify your identity with us. We will respond to your requests in a timely manner in accordance with applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decisions through the contact details listed below or to lodge a complaint with a local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country/region where you reside.

If we transfer your personal information to a region outside the European Economic Area or the UK, we will do so based on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent contract issued by the UK authority (as applicable), unless the destination is deemed to provide an adequate level of protection.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the 'Last Updated' date, and provide notice as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please call , email sun819.gill@gmail.com, or contact us at: 中和區中山路三段118-37號7樓, 新北市, 235, TW