Q&A

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Payment Methods

LINE PAY

ATM Transfer

After transfer, remember to leave the last five digits of the account number!

Shipping Information

[Taiwan Main Island] Official website orders over NT$3000 are free shipping; orders under NT$3000 require an additional shipping fee of NT$100

Delivery Time

In-stock orders: Preparation time approximately 2-3 working days (excluding holidays)

Pre-order items: Shipped within 25-30 days after receiving the order (excluding holidays)

⚠️ Please Note: Remote Areas

In areas where logistics providers charge extra for delivery, the platform customer service will assist the supplier in contacting to notify whether to change the "shipping method" or "cancel the order".

Please fill in [frequently used (valid) email address] for E-mail

For E-mail, please fill in a frequently used (valid) email address to receive order details and shipping notification emails!

Return and Exchange Policy

Shopping on this site entitles you to a 7-day appreciation period starting from the day after the goods arrive (including holidays) (*Please note it is an appreciation period, not a trial period)

The appreciation period is within 7 days of receiving the goods. If it exceeds 7 days, returns and exchanges are not possible.